Anúncio de emprego Monitor de Visitas

Visit Monitor – BilingualnnWe are building a Talent Pool for future opportunities in the Visit Monitor position.nnWe are looking for people who want to be the voice behind memorable experiences. Professionals who enjoy communicating, presenting to the public, connecting with different profiles, and paying attention to every detail to turn visits into unique moments.nnIf you enjoy working with people, learning continuously, and transforming each visit into a special experience, we want to meet you!nnTHE ROLEnnAs a Visit Monitor, you will be responsible for guiding the visitor journey, from the first contact to the final thank-you smile, ensuring an engaging, organized experience aligned with the project and client objectives.nnThis is an ideal opportunity for communicative, curious individuals who enjoy continuous learning.nnInterest in the automotive industry is a plus.nnMAIN RESPONSIBILITIESnConduct guided tours, ensuring a welcoming, safe experience aligned with client standards;nGuide visitors on safety rules, PPE usage, routes, and procedures;nManage scheduling via hotsite, email, and WhatsApp;nPerform pre- and post-visit activities (organizing materials, kits, spaces, and satisfaction surveys);nControl giveaways and institutional materials;nMaintain relationships with internal client areas;nEnsure visitation areas are well maintained through inspections and checklists;nUpdate spreadsheets, controls, and operational calendars;nParticipate in meetings, training sessions, and development programs;nSupport supplier communication;nContribute with continuous improvement suggestions;nSupport the operations coordinator and provide coverage during absences when needed.nnMINIMUM REQUIREMENTSnHigher education (completed or in progress) in Social Communication, Public Relations, Tourism, Languages, or related fields;nExperience with customer service, reception, or group facilitation;nBasic knowledge of Microsoft Office or Google Workspace;nFluent English;nStrong verbal and written communication skills;nValid Category B driver’s license (required);nAvailability to travel to Itupeva.nnNICE TO HAVEnExperience with corporate reception or events;nIntermediate knowledge of Word and Excel.nnWORK MODELnOn-site – São Bernardo do CamponBusiness hoursnnBENEFITSnCompany shuttle or transportation allowancenMeal allowance: R$32/daynWell-being allowance: R$150/monthnPartnerships with TotalPass and VittudenHealth and dental insurance (SulAmérica – fully covered by the company)nSESC membershipnLife insurance